Hermes – Integrated Security Solutions
Hoot Fire & Security is installing a roll out of Panasonic security technology across the majority of Hermes UK warehouses to improve parcel processing and maintain customer reputations.
Client – Hermes
Location – Hemel Hempstead
Integrating an end-to-end security solution that would ensure reliable and clear footage on a 24/7 basis
Panasonic’s i-PRO Extreme range provided high visibility footage which could be managed in real time to mitigate theft, trace parcels and reduce health and safety risks
“Overall, the system provides a really good solution from a health and safety perspective, and we have even won business due to the quality of our security systems which impresses our clients.”
John Ferguson, Head of Loss Prevention, Hermes
Hermes Delivers Door to Door Success
Protecting the premises from the outside and inside
“The total cost of ownership is a comfortable ten year cycle”
HERMES CASE STUDY
Download a pdf version of the Hermes Case Study
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Chris Brown commented, “We chose the Panasonic HD network cameras and PTZ dome cameras due to the high visibility they provide both day and night. This is due to equipped infrared LED and night vision technology which makes it possible to view and record images in low light conditions.”
On the inside of the warehouse, sixteen 360 degree fish eye cameras were installed. Each camera provides a 360 degree view across a 30 meter circumference footprint of the warehouse, with individual footage overlapping to ensure full coverage of the warehouse.
Chris Brown said, “The 360 view cameras have really enhanced the visibility of warehouse operation due to the quality of the images and the installation design which eliminates any blind spots. In addition the constant live view and recording of the full 360 degree area allows us to see all events 24/7”
John Ferguson added, “The cameras 360 degree view also improved the flexibility of the warehouse. Depending on the time of day and the time of year, we can sometimes move equipment around, which would have previously required the cameras to move alongside it. This costs time and money, but with the new birds eye view we have the peace of mind that the CCTV has us covered.”
Managing footage in real time
All security cameras are linked to Panasonic’s CCTV recorder and software management system at the individual site, and are further linked to a master control room based at the Rugby warehouse. At the Rugby warehouse, security personnel operate the control room on a 24/7 basis.
To improve the efficiency of monitoring at Hemel Hempstead, Panasonic’s security cameras are integrated with third party motion detection technology on the outside perimeter of the warehouse. This technology can detect when movement is taking place and will be triggered if this occurs outside of the expected working hours.
The camera image would then reposition itself in the direction of the movement to ensure full visibility for the security personnel watching the camera images live. In addition, an alert would be raised on the individual camera to ensure attention is drawn to the potential risk. If any action is required, security can then warn the individual depot or contact the police.
A theft deterrent
John Ferguson said, “Across all the sites where Panasonic’s security cameras have been installed, we have seen a reduction in the amount of theft taking place. This is largely due to the fact they act as a deterrent, but also because we can use the CCTV footage as evidence if a theft does occur. For instance, we have had a few occasions around Christmas time where we have questioned individuals who have admitted to theft because of the evidence that the footage provided. This improves our company reputation, as we can eliminate missing stock and deliver even more parcels on time.”
“If we can roll Panasonic cameras out across the entire estate I will be a very happy person”
Health and Safety
The end result
What our customers are saying about us
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“Hoot install and maintain the security equipment across our national portfolio of 350 buildings, including retail, manufacturing, warehousing and distribution. They have provided us with a responsive and cost effective service and I would be pleased to recommend them.”
“Overall, the system provides a really good solution from a health and safety perspective, and we have even won business due to the quality of our security systems which impresses our clients. This is as good as it gets for a depot and if we can roll Panasonic cameras out across the entire estate I will be a very happy person.”
“The work has been to a high standard with the engineers working with us to understand our requirements. Periodic maintenance has been carried out efficiently with minimal disruption to the business. Hoot Fire & Security are a professional and competent organisation who understand our needs and requirements.”